Professional, friendly,and efficient From start to finish Dave and Dave gave us a top quality service which we highly recommend. From diagnosing the issue on the phone, a drain survey on the following day, they correctly identified the works needed and two weeks later worked over a week to skillfully resolve all the issues. Their customer service is brilliant, taking time to make sure we understood the problems, the works they proposed and answering questions clearly at every stage. They are highly skilled craftsmen with wonderful equipment and they left the area they worked in immaculate. All round very positive!

I used Down the Drain to fix a problem with an exterior sump pump. They attend twice, first to disconnect a faulty sump pump (one of a pair) so that the other pump could function, and second to replace the faulty sump pump. Both times they did an excellent job, explained what they were doing and showed me that the problem was resolved. Recommended.

Dave popped round and unblocked an outdoor drain and advised me on my toilet flush. He was really helpful, fast and professional. 100% recommend.

Dave and his son came out to a blocked drain and I honestly think they may have saved me from being admitted to a psychiatric unit. Several other companies had tried and failed at my expense to resolve the issue. These two re-routed the pipe which I checked today. A lovely job and reasonably priced. Very very happy.