Dave and Dave were incredibly helpful, efficient and communicative. Repaired a cracked gully, used cctv camera to access rest of drain, gave me the photos to pass on to TWA. Job well done I would highly recommend .
June 8, 2023
We have used Down The Drain as our local plumbers on a number of occasions and have always found them to be helpful, and efficient. Most recently they advised us over the phone to enable us to fix a leak ourselves and save on a call out fee so they are trustworthy too!
April 18, 2023
Fast, efficient and professional service. I described a couple of small plumbing issues over the phone, they assessed and confirmed the work required on site and did the work quickly and efficiently. A good experience, would use again
August 7, 2023
Dave and his son promptly came to investigate a problem with our drainage. They very quickly identified the issue and advised us what our options were including how we might save money by contacting Thames water I felt very strongly that they were genuinely trying to get the best solution for us and not looking at what they could charge for the job I have saved their details and will definitely call them again if we have further problems
January 10, 2024
I used Down the Drain to fix a problem with an exterior sump pump. They attend twice, first to disconnect a faulty sump pump (one of a pair) so that the other pump could function, and second to replace the faulty sump pump. Both times they did an excellent job, explained what they were doing and showed me that the problem was resolved. Recommended.
July 8, 2023
We’ve used down the drain a couple of times for repairs in the bathroom and have been impressed with the excellent service. They are quick to respond and offer good advice as well as explaining all the work being carried out . A trustworthy and friendly local business - would highly recommend!
March 15, 2023