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Dave came out to solve a recurring issue. It turned out to be nothing serious and he fixed it within minutes. He charged us very fairly for his time and gave advice on how to avoid future problems. When some contractors look for ways to find bigger issues and charge more money, I greatly appreciate integrity and professionalism when I meet it. We will definitely reach out to Down the Drain in the future if we have need of a dependable plumbing and drainage specialist.
October 4, 2023Dave and Dave were incredibly helpful, efficient and communicative. Repaired a cracked gully, used cctv camera to access rest of drain, gave me the photos to pass on to TWA. Job well done I would highly recommend .
June 8, 2023 -
Great service. Dave came round promptly, explained everything clearly and fixed our issue within 30 minutes. A genuinely nice and passionate guy, and someone I would recommend. Thanks Dave. Tom
June 4, 2024Had a very stubborn blocked drain and they came out the next day. Very clear pricing and no hidden add ons which was helpful. Got the job sorted quickly and I was very happy with the job. Will be using again in the future!
July 27, 2023Dave and his son promptly came to investigate a problem with our drainage. They very quickly identified the issue and advised us what our options were including how we might save money by contacting Thames water I felt very strongly that they were genuinely trying to get the best solution for us and not looking at what they could charge for the job I have saved their details and will definitely call them again if we have further problems
January 10, 2024